When you get your order, please check it carefully for any mistakes or damage. If you find something wrong, you need to return it within 10 days in the same condition you received it. As soon as you let us know you have an issue, we’ll put in for a replacement to be made and send you an invoice for it. We require the damaged or mistake order to be returned so we may check it over and then issue a credit to your account. If you’ve changed or altered the product in any way, we won’t be able to approve a credit.
Please remember that any claims we accept will only cover the amount on your original invoice. In other words, when you order a replacement, you will be charged for it. However, once you return the original item(s), we will apply the refund towards the new charge. As long as there aren’t significant changes to the replacement order, the two amounts will balance out, and you won’t end up paying anything extra.
